If you think you would be a good fit, we encourage you to apply!
What You'll Do
As an Assistant Banquet Manager, you will:
- Assist the Banquet Manager in leading the staff and operations of the Banquet Department to ensure the cleanliness, safety, and aesthetic appeal of Banquet rooms and functions, and the optimal dining experience of all Banquet function guests. Responsible for leading individual shifts and completing managerial duties of those shifts
- Communicate with clients to understand their event needs and preferences, ensuring all guest needs and requirements are met or exceeded
- Attend and participate in all departmental meetings (e.g., Daily Stand Up, BEO, Pre-Cons, Staff, Forecast, Department and Intradepartmental
- Work with Banquet Manager to forecasts labor needs and develop weekly staffing schedules.
- Monitor and maintain inventory of banquet supplies and equipment, ordering replacements as needed. Performs regular maintenance review of all function spaces by performing walkthroughs, entering maintenance requests, and ensuring all maintenance requests are completed as ordered.
- Supervise banquet staff, providing direction and support to ensure optimal performance and adherence to service standards. Trains and certifies all team members.
- Review quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
- Administer human resource-related activities including timely performance and salary reviews and ensures all subordinates adhere to human resources policies and practices. Selects, develops, motivates, and recognizes staff.
What it Takes
- High School Diploma or equivalent work experience
- Minimum 2 years of related work experience in an upscale or luxury hotel
- 1 year of supervisory experience preferred
- Ability to obtain and maintain country alcohol sales operator's license
- Ability to effectively organize and present information, interpret and anticipate client's needs and develop proposals that meet their needs
- Detail orientated and safety minded. High quality standards for production and service
- Diplomatic and calm. Courteous, friendly, and professional manner.
- Able to work productively without supervision. Trustworthy and reliable. Able to direct staff
- Excellent customer service and leadership skills
- Ability to work effectively under time constraints and deadlines.
- Work extended/non-standard hours including nights, weekends and holidays as needed
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
- 401(k) plan after 1 year of service to help fund your future
- Generous Paid-Time Off plan for you to enjoy time "out of the office" as well as Holiday Pay and Floating Holidays
- Group Medical, Dental, Vision, Life Insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Associate discounted shift meals and golf rates
About SentryWorld
SentryWorld is the hospitality component of our business and is a tribute to our roots in the community of Stevens Point, Wisconsin. Since the early 1980s, it's served as a celebration of the city, state, region, and people who made it possible.
SentryWorld offers numerous ways to play, engage, and relax. It stands as a beacon in Wisconsin's burgeoning golf community as a world-class, award-winning, 18-hole public golf course.
SentryWorld also features banquet facilities, a sports complex, and two restaurants-Muse at Sentry and PJ's - SentryWorld, all located on the campus of the Sentry home office. Our latest addition, The Inn at SentryWorld, is a 64-room, upscale boutique hotel located just off the 18th-hole fairway of the golf course.
To help serve these operations, we employ a versatile staff to help make the experience as memorable as possible for our guests. Our associates bring an array of talents, skills, and backgrounds, coming together to provide amazing service and friendly, Wisconsin hospitality.
We'd love for you to join us and help us continue to be a unique and welcoming destination for guests who visit us from across the country.
SentryWorld is owned and operated by Sentry Services, an affiliate of Sentry.
Who You'll Want to Contact
Associate Talent Acquisition Specialist
Esbeidy Guevara
Equal Opportunity Employer
SentryWorld is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
