Reporting to the Manager, Touchstone Grading, the Associate Manager, Touchstone Grading will oversee Touchstone grading for their course(s). They will manage a team of part time graders and will be responsible for the performance, quality, and efficiency of the teams which grade touchstones for their course. They will also serve as an escalation point for any learner concerns.

Essential Duties & Responsibilities:

Grade touchstones.
Manage part time graders, including time tracking, scheduling.
Manage and expedite requests.
Field learner complaints and/or escalations.
Answer grader questions about the assignments.
Collect feedback to share with leaders.
Track queue and individual output by grader weekly and monthly.
Lead grade norming process for their course.
Light course maintenance with Instructional Designer.

Job Skills:

Prioritization and time management skills.
Adaptability.
Strong and clear communication.
Ability to provide leadership to direct and indirect reports.

Work Experience:

A minimum of 3 years of teaching experience in the field of study in a higher education setting.
Minimum of 6 months experience grading at Sophia.
Experience managing and coaching others.

Education:

From a regionally accredited institution, Master’s degree required.
Strong subject matter expertise in Public Speaking, Business, & Communications.

Other:

Must be able to travel occasionally should a business need arise. For most roles travel would not be common. Travel may involve plane, car or metro. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided.
Ability to work onsite in Corporate or Campus location (in a typical office environment) may be required based on role. If so, this would include being mobile within the office, including movement from floor-to-floor using elevators or stairs.
If offsite or hybrid role, must have access to work in setting which enables meeting all requirements of the role (including privacy, reliable internet access, phone, ability to video conference, etc.) at a remote location.
This role may require lifting, however reasonable accommodations will be provided in accordance with our ADA policies.
Must be able to meet critical thinking and problem-solving aspects aligned to job duties, as well as effectively communicating with co-workers.
Must be able to work more than 40 hours per week when business needs warrant. Accommodations related to schedule may be considered.
Able to access information using a computer.
Other essential functions and marginal job functions are subject to modification.

SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.

Careers - Our Benefits, Strategic Education, Inc

SEI is an Equal Opportunity employer committed to a diverse and inclusive community. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.

$49,600.00 - $74,400.00 - Salary

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.