Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

This team builds customer and workforce authentication and authorization services that support multiple Comcast PaaS (Platform as a Service) products like X1, EntOs, and B2B. We work with hundreds of app clients inside Comcast and Sky, along with the Identity and Cyber Security teams of our syndicated partners. This role will focus on the operation of the platform, including observability, stability, optimization, and CICD. The role will also focus on external integration with our partner apps and identity providers.

Job Description

Core Responsibilities

Design, implement, and maintain scalable and reliable Cloud infrastructure and systems to support multiple authentication and authorization platforms for Comcast and its customers.

Develop and maintain automation scripts and tooling to reduce manual tasks and improve efficiency in managing infrastructure.

Implement and manage monitoring solutions to proactively identify and resolve issues. Assist incident response efforts and post-mortems to ensure continuous improvement.

Analyze system performance metrics and work on tuning, optimization, and troubleshooting of applications and infrastructure.

Design and implement infrastructure using IaC tools such as Terraform, Ansible, or similar. Ensure that infrastructure is version-controlled, repeatable, and easily deployable.

Ensure the security and compliance of infrastructure and applications. Implement best practices for secure deployments, monitoring, and security incident response.

Analyze current and future resource needs and develop plans to meet business growth while optimizing resources.

Collaborate with the onboarding and integration of stakeholders' applications.

Offer support for systems and network troubleshooting related to applications and client teams.

Mentor team members by knowledge sharing and collaborating.

Communicate effectively with both engineering and leadership teams, ensuring clarity and alignment.

Actively engage in Agile team ceremonies, helping to balance and prioritize stakeholder demands and technical debt.

Participate in on-call support rotations to meet the needs of our client applications.

Must Have Skills:

5+ years of SRE or experience designing, deploying, and operating Cloud infrastructure.

2+ years of software development in Java, Terraform.

Proficient in scripting languages such as Python, Bash, or similar.

Strong experience with Cloud platforms like AWS, GCP, or Azure.

Expertise in containerization technologies like Docker and orchestration tools like Kubernetes.

Familiarity with CI/CD pipelines and tools like Jenkins, Concourse, Gitlab CI or similar.

Deep understanding of networking, firewalls, Linux/Unix systems, and system architecture.

Experience with observability tools such as Prometheus, Grafana, Elastic Search, or similar.

Experience with AuthN/AuthZ protocols like SAML, OIDC, OAuth.

Knowledge in CyberSecurity best practices: endpoint security, vulnerability management, data encryption, credential rotations, access control.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Terraform; Java; Scripting

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +