Job Description

Job Summary:

Performs and implements assignments that impact important /complicated components/processes of the specified functional area of the Technology operation. Work is received in short- and mid-term assignments that are important / complicated undertakings and regularly require the application of independent judgment. Operates within the context of approved methods.

Job Responsibilities:

Actively participates in the daily operational activities that impact important components / processes of the of the IT work function, and may include responsibilities, such as:
- Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software.
- Evaluating compatibility of programs with existing hardware and/or software features.
- Development of protocols to support established standards.
- Improving operation and monitoring of advanced or complex features.
- Development of processes and interface requirements.
- Data development and definition of acceptance criteria.
Gathers and updates necessary information and communicates to appropriate parties.
Utilizes experience in order to identify problematic relationships. Anticipates, prevents and eliminates problems and creates efficient fixes. Facilitates elimination of problems and roadblocks before they occur.
Works cross-functionally to accomplish assignments. Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.
Mentors less experienced members of the team.
May assist in live site support and incident resolution that may include on-call rotation.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

External Basic Qualifications

Bachelor's degree and at least 2 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar OR High school / GED and at least 5 years of experience in a technical engineering role, such as software development, release management, deployment engineering, site operations, technical operations or similar.
Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates
Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, Mathematics
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Experience with programming languages
Knowledge of IT technologies

We will consider employment of qualified applicants with arrest and conviction records.