How to Apply

To be considered, submit a cover letter as the first page of your application materials. In that letter, explain your interest in this role and work experience.

Job Summary

The College of Literature, Science, and the Arts (LSA) at the University of Michigan (UM) is looking for a collaborative, creative, and service-oriented Chief Information Officer (CIO). Reporting to the Executive Director of Administration and Chief Financial Officer, you will provide strategic technology leadership across the college and for LSA Technology Services. You will also represent LSA as an active contributor to UM-wide technology governance.

The LSA CIO is a visionary leader who integrates their professional expertise to enhance LSA's technology landscape. The CIO aligns LSA's tech strategies with broader UM goals, ensuring that the faculty, staff, and students' experiences and needs are met so that we remain a leader in knowledge discovery and sharing. By promoting new technologies and encouraging innovation, the CIO ensures LSA's technology services are secure, reliable, and responsive to the user needs across LSA.

Leading staff is another critical aspect of your responsibilities. As LSA CIO, you will lead our diverse team of 180+ regular staff who deliver technology services across academic, research, and administrative needs in over 60 diverse academic and administrative departments. You will offer coaching to our team, foster an inclusive environment, focus on continuous improvement, and promote quality service for the college community.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers comprehensive benefits to help you stay well, protect yourself and your family, and plan for a secure future including:

1. Generous time off
2. A retirement plan that provides two-for-one matching contributions
3. Many choices for comprehensive health insurance
4. Life insurance
5. Long-term disability coverage
6. Flexible spending accounts for healthcare and dependent care expenses
7. Tuition reimbursement
8. While you will work onsite on our central campus in Ann Arbor, LSA offers flexible work options.
9. Meeting free days and communication norms that support your well-being.
10. Access to deals, discounts, and attractions; see Uniquely Michigan for details

Responsibilities*

1. Develop enterprise information technologies and services necessary to exceed user expectations using technical expertise, administrative experience, and positive leadership.
2. Participate in college and university strategic planning, bringing current knowledge and a vision for technology relevant to LSA's position as a leader in knowledge discovery and sharing. Develop a strategic LSA technology plan that aligns with UM priorities.
3. Lead complex change projects to successful completion. Identify technology changes and trends; involve partners in forecasting effects so that Technology Services remains at the forefront of serving the LSA community's needs.
4. Lead an organization that advances LSA's Mission, Vision, and Values, dedicated to continuous improvement, customer service, and supporting an environment of smart risk-taking.
5. Foster collaboration between academic and administrative leaders across UM to provide an integrated approach to technology services that supports the fulfillment of LSA's mission.
6. Use advisory committees and other groups to accelerate collaboration in addressing technology needs across LSA, balancing the supply and demand for our potential services.
7. Oversee the life cycle of services offered, using other viable service providers when viable.
8. Advocate for IT resources, people, and tools in partnership with college leadership.
9. Collaborate with the UM Vice President for Information Technology and other technology leaders to foster community and enhance coordination among UM technology providers, ensuring seamless service planning and delivery.
10. Direct an accomplished and diverse team of technology professionals by recruiting and developing managers for success.
11. Maintain a technology workforce with an appropriate mix of business knowledge, and technical skills that balance enhancing the necessary skills to achieve digital goals and ensuring our core IT responsibilities are reliable and efficient.

Required Qualifications*

1. Undergraduate degree or equivalent and at least 10 years of leadership experience in technology services with a history of success in a complex organization balancing technical knowledge and administrative skills.
2. Demonstrated strategic planning experience.
3. Experience managing budgets of at least $10M and people in a decentralized work environment.
4. Experience collaborating with diverse partners with sometimes competing interests.
5. Success in collaborating with diverse individuals and groups, fostering transparency, and trust, and resolving challenges in a respectful and open environment
6. Experience leading complex organizational changes.
7. Experience leading teams responsible for several areas: technology infrastructure, software applications, and development, end-user computing, data management and analytics, cybersecurity, audio-visual technologies, and service desk, among other technology services and capabilities.

Desired Qualifications*

1. Higher education experience.
2. Relevant professional certifications.
3. Understanding of emergent technologies like artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT).

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

The position requires on-campus/in-person work from the Ann Arbor campus with some time working remotely, based on operational needs.

More About Us

LSA is the largest and one of the oldest of the university's 19 schools and colleges, with more than 100 degree programs in over 75 academic departments and programs. Learn more about LSA at https://lsa.umich.edu. The college has a large workforce of approximately 1,200 staff, 1,500 faculty, 1,800 graduate student appointees and research fellows, and an additional 2,000 temporary employees.

We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, fulfill our mission, vision, and values, and sustain the excellence of LSA.

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about the LSA Technology Services organization and services, visit https://lsa.umich.edu/technology-services/

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei.

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.

Since 1841, the College of Literature, Science, and the Arts (LSA) has been the heart of The Michigan Difference, educating young leaders through a rich liberal arts curriculum and creating new knowledge through world-class research and scholarship.

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.