As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Relationship Sales Manager

Locations: Jacksonville

Get To Know Us:

SS&C Advent delivers financial technology solutions and services to financial services clients in the asset management, wealth management, and alternative investment space around the globe.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Responsible for a team of Senior RM and Senior RM Sales teams.
• Managing and improving the relationship between the SS&C WIT business and its customers--Addressing customer issues, Developing customer communication initiatives, and Analyzing customer feedback.
• Devising customer service strategies to enhance overall customer satisfaction.
• Building and maintaining positive relationships with customers.
• Identifying opportunities for business growth. Resolving customer complaints.
• Working closely with operations and marketing teams to boost profitability and customer satisfaction.

What You Will Bring:

• Minimum 5 years of financial services technology sales
• Ability to manage a senior team of Relationship Managers
• Collaborate with Operations, Renewals, and Product teams on a regular basis
• Extensive knowledge of the wealth and investment technology landscape
• Prior SS&C services/solutions experience is a plus

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.