University of Michigan
Site Reliability Engineer
Ann Arbor, MI
Dec 12, 2024
Full-time
Full Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

As a Site Reliability Engineer in the Department of Biostatistics at the University of Michigan, you will ensure that all services (both our internally critical and our externally-visible systems) have reliability and uptime appropriate to users' needs and a fast rate of improvement. You will keep an ever-watchful eye on our systems' capacity and performance. This position will report to Albert Smith.

Who We Are

The Center for Statistical Genetics designs and carries out some of the world's largest human genetic studies with petascale genetic information, health data, and additional biological information on hundreds of thousands of human participants. We develop methods and tools that make these data and the insights they support available to thousands of researchers worldwide across academia, industry, and government.

Responsibilities*

  • Develop, scale, and automate our cloud infrastructure with a focus on efficiency, security, and reliability. (15%)
  • Work closely with development teams to ensure that design, testing, and deployment of new products and features are optimized for reliability. (10%)
  • Monitor system performance, configure alerts, and respond to incidents. (15%)
  • Perform root cause analysis of production errors and resolve technical issues. (10%)
  • Implement automation tools for efficient server management and operation. (10%)
  • Participate in on-call rotations to handle and resolve high priority incidents. (10%)
  • Collaborate with team members to improve our engineering tools, systems, procedures, and data security. (10%)
  • Conduct systems tests for security, performance, and availability. (10%)
  • Develop and maintain documentation for key systems and processes. (10%)

    Required Qualifications*

    • 1-3+ years (intermediate) or 3-5+ (senior) years of experience with cloud services (AWS, Google Cloud Platform, Azure) and experience with container orchestration technologies (e.g., Kubernetes, Docker).
    • Expertise in software development in one or more programming languages (Python, Go, Java, etc.).
    • Proficient with Unix/Linux systems, with scripting experience in Shell, Perl or Python.
    • 1-3+ years (intermediate) or 3-5+ (senior) years of experience with infrastructure as code (IaC) using tools like Terraform, Ansible, or Chef.
    • Solid understanding of core internet technologies (e.g., TCP/IP, DNS, SMTP, HTTP, distributed networks), and ability to troubleshoot related issues
    • Ability to navigate, communicate, and negotiate priorities and technical risk across teams.

    Modes of Work

    Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

    Underfill Statement

    This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

    Senior level: $80,762 - $99,765

    Intermediate level: $66,822 - $82,545

    Additional Information

    In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

    • Generous time off, including family leave
    • A retirement plan that provides two-for-one matching contributions with immediate vesting
    • Many choices for comprehensive health insurance, dental, vision
    • Life insurance
    • Long-term disability coverage
    • Flexible spending accounts for healthcare and dependent care expenses

    For more information, please visit: https://careers.umich.edu/benefits/

    Background Screening

    The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

    Application Deadline

    Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

    U-M EEO/AA Statement

    The University of Michigan is an equal opportunity/affirmative action employer.

    PDN-9db43b37-d513-4a37-8291-d7e042d4bc02
Job Information
Job Category:
Information Technology
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Site Reliability Engineer
University of Michigan
Ann Arbor, MI
Dec 12, 2024
Full-time
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