As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Site Reliability Engineer (SRE) - 2025 Co-Op (Spring Semester 2025 - January to June or February to July)

Location: Waltham, MA (hybrid)

Get To Know The Team:

The SS&C Intralinks SRE team is considered the guardians of the production application platform. The main driving factor of the team is to ensure uninterrupted services to Intralinks’ clients. You will be part of a global team that consistently looks for ways to improve the monitoring and availability of the platform.

In this role, you will help the R&D with the root cause analysis, work on the operational tasks and automate monitoring and alerting that will minimize the MTTA (Mean Time to Acknowledge), MTTD (Mean Time to Detect), and MTTR (Mean Time to Resolve).

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

What You Will Get To Do:

• Responds to and resolves escalated incidents for customer issues or monitoring alerts

• Building diagnostic and analytical tools that improve the MTTA, MTTD, and MTTR

• Building systems/site monitoring tools for system health and APIs to ensure smooth operations of production systems

• Configuring and integrating commercially available monitoring tools into the production systems

• Validate and Verify software deliverables for production readiness

• Risk assessment and mitigation of changes to the production systems

What You Will Bring:

• BS or MS in Computer Science or similar discipline

• Work experience in Unix/Linux

• Working knowledge Java Web-based enterprise applications.

• Work experience and troubleshooting skills in Kubernetes systems

• Work experience in Microservices using Kubernetes and container applications

• Work experience of AWS with CloudWatch, EKS, EFS, S3, RedShift and other AWS services

• Work experience in using AWS tools to troubleshoot applications (resource constraints, connectivity, alerting, and monitoring)

• Sound knowledge in one of the major programming languages (such as Java) and performance tuning.

• Ability to automate mundane tasks using shell scripts, python, etc.

• Working Knowledge in basic networking and various application and transport protocols

  • HTTP(s), JMS and etc.

  • TCP, UDP

• Experience working with one or more of the following: Splunk, Dynatrace, Zabbix, Prometheus, etc.

• Experience working with one or more of the following: Oracle, PostgreSQL, MongoDB

• Experience working with messaging subsystems: RabbitMQ, Interconnect, AMQ

• Working experience working with Jenkins, GIT

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.