Job Summary
Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. We work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms both on Broadband and Video products. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We are looking for a Software Development Manager who is customer-obsessed and thrives in a fast paced environment that requires strong technical and business judgment, solid communication and project management skills. You know how to help engineers navigate priorities and communicate clear expectations with customers. You should be knowledgeable about the architecture of distributed systems and the software development life cycle. The ideal candidate will coordinate across many internal and external teams and provide visibility to the company's senior leaders with their strong written and oral communication skills. We need individuals who can learn quickly, think big, execute strategically and tactically, and motivate and mentor their team to deliver business values to our customers on time. They have creative and startup mindsets and are always excited to take on new, ambiguous projects.Job Description
Core Responsibilities
- 10+ years' experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment.
- 10+ years knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and operations .
- 8+ years' experience in engineering team management with practicing DevOps and agile with failing fast culture.
- 10+ years' experience designing or architecting distributed (design patterns, reliability and scaling) new and existing systems.
- 10+ years' experience in developing, debugging, and maintaining code in an enterprise environment with one or more modern programming languages and database querying languages including Python, Java, database.
- 10+ years' experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Customer obsessed with ensuring the highest standards of end-to-end products released to production.
- Embrace innovation and transformation through constant feedback at every stage to ensure the team is moving towards our shared vision.
- Leverages advanced tooling and methodologies to continually elevate quality standards.
- Experience working in AWS, containerized environment and networking
Leadership Responsibilities
- Leads a team in a fast-paced environment that prioritizes solving problems in a fast-paced environment.
- Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.
- Hire, motivate, mentor, and grow a high-performing engineering team, providing them with appropriate opportunities to succeed in their career objectives.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
- Comcast follows an RTO policy requiring employees to be onsite at least 4 days a week.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
CI/CD; Systems Development Lifecycle (SDLC); DevOps; Risk Assessments; Motivational Leadership; Agile Methodology
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
7-10 Years