The Role
Provides outstanding support across a suite of applications used by large scale enterprise applications, databases, and technologies using Linux, Tomcat, SQL, HP Sitescope, Splunk, and Amazon Web Services (AWS) Cloud services as part of Fidelity's Enterprise Infrastructure & Operations team. Provides data availability, batch cycle, application health, incident triage, problem, release/change implementation, Cloud support, troubleshooting, and issue analysis management using Datadog, EKS, Autosys, Udeploy, Kafka, Rundeck, Ansible and DevOps tools. Serves as a domain expert, and crisis and communications manager for major system outages or business-critical issues. Ensures the integrity, stability, maintainability, and availability of business systems, applications, and infrastructure in production and non-production environments.The Team
Our team works with other technology professionals to support Asset Management Technology (AMT) solutions for the Equity & High Income divisions. AMT is an integral part of Asset Management and is responsible for delivering innovative, scalable, industry-leading investment tools that enable Fidelity to achieve a competitive advantage globally.We work to assess and mitigate the business impact of production incidents every day. We analyze and solve application & batch issues. We work very closely with technology partners to implement code changes into production.
The Expertise you have
- 8+ years IT experience
- Proven technical background with high degree of comfort with Linux, Oracle databases, PostgreSQL databases, networking concepts, and ITSM-based methodologies
- Experience with batch scheduling software (e.g. Autosys/Control-M) and ETL processing
- Familiarity with event driven architecture (e.g. Apache Kafka)
- Extensive experience with Oracle, pgadmin and PL/SQL
- Experience with automated deployment tools & techniques (Concourse, Jenkins, Jenkinscore, Udeploy)
- Experience with monitoring tools such as Datadog and Sitescope
- Experience with advanced analytics and data visualization tool Spotfire
- You have a solid grasp of AWS. Certification is a plus.
- Experience with Kubernetes (EKS, AKS)
- Experience with programming languages such as Python, Java and Go
The Value You Deliver
- Supporting a portfolio of critical applications running in a sophisticated, globally distributed environment
- Coordinating the planning and successful execution of special events and projects
- Participating in an on-call rotation with other members of the team to provide outstanding support to our customers
- Assisting with the successful rollout of new products by coordinating the activities required for launch and ongoing support
- Advocating for production stability and supportability by working directly with engineering teams to find opportunities for improvements
Dynamic Working
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
